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Terms and Conditions

It is a sad fact of life that, sometimes, things succumb to "Murphy's Law" Consequently we hope you will understand why we have to bow to our legal advisers and publish the following Terms & Conditions:  

Definitions
"Owners" means Allan and Celia Gilchrist
"Client" and "Clients" mean any customer or potential customer of the Owners
"Damage" means any damage of any type to any person or property howsoever caused
"Liability" means liability for loss or damage of whatever type and howsoever caused to any person or property
"Location" means any airport, port, railway station or any place where the Owners may indicate to a client an attraction to visit.
"Loss" means any loss of any type to any person or property howsoever caused
"Smoking" means the smoking of any material or product

Insurance

As soon as possible after booking, Clients are advised to ensure that they have adequate insurance for ALL eventualities (including medical and accident emergencies, cancellation, travel delays etc.)

General
The Owners undertake to provide accommodation and facilities as described in this website to the very best of their abilities. Every effort will be made to operate to extremely high standards so as to ensure the Client's holiday enjoyment. The Owners reserve the right to alter any part of the accommodation at any time.

Clients undertake to treat with care and respect all property and equipment belonging to the Owners whether hired or not. In the event of loss or damage, Clients may be required to reimburse the Owners accordingly.

Any Client deemed to be behaving in a manner dangerous or offensive to staff or the Owners or property belonging to the Owners or others may have their stay terminated immediately without refund.

The Owners accept no liability whatsoever for any loss, personal, commercial, bodily or otherwise, or any costs or damages whenever and however incurred. See "Insurance" above

Flights Ferries and Travel
Clients are responsible for making their own travel arrangements. The Owners are not responsible for any losses or costs incurred due to flight/ferry/car hire delays or cancellations. See "Insurance" above

Arrival and Departure
Clients are requested not to arrive before 4:00 p.m. on their first Saturday and are requested to vacate the property by 10:00 a.m. on their day of departure. This allows us just enough time to prepare the cottage for you before your arrival and make it ready for the next guests after you leave. You should also plan to arrive no later  than 6:00 p.m. as we cannot guarantee to be at the cottage after that time (unless by prior arrangement well in advance). If, due to some unforeseen circumstance on the day, this is not possible, then please telephone us on 00336 33215301 prior to 6:00 p.m. to discuss the problem with us.

Breakage/Loss/Cleaning Security Deposit
Clients are requested to pay to the Owners a sum of 250 as a security deposit. This will be returned to the Client on the Monday following the Client's departure. The security deposit is payable at the same time as the balance of your rental. Clients are requested to leave the cottage in the same condition they found it; if not, a cleaning/breakage/loss charge will be levied. The cleaning charge is 65 euros. If you do not wish to clean the cottage before departure, please let us know in advance so that we may make the appropriate arrangements.

Hired Items
The Owners accept no liability or responsibility for any loss or damage, personal or otherwise, in respect of any item or the use of any item hired by the Client from the Owners or lent by the Owners to the Client. Clients will be asked to sign disclaimers in this regard for each item hired. See "Insurance" above

Other items
The Owners accept no liability or responsibility for any loss or damage, personal or otherwise, howsoever sustained in respect of any item belonging to any Client or any Client or any guest of any Client.. See "Insurance" above

Swimming Pool
A swimming pool is provided for the pleasure and enjoyment of clients. The Owners accept no responsibility for any loss or damage whatsoever whether personal or otherwise in respect of the use of the pool. Children under 16 using the pool must be supervised by a parent or guardian at all times. The owners reserve the right to use the swimming pool from time to time.

Booking
Clients must pay 25% deposit at the time of booking and the balance of the cost of their holiday eight weeks before their arrival.

Cancellations
In the event of cancellation by a Client more than eight weeks before the due arrival date that Client's deposit will be forfeit. Should any Client cancel less than eight weeks before the due arrival date, that Client will lose the total cost of the holiday if their place cannot be filled.  If their place is filled the Client will receive a full refund less 15% to cover administration costs incurred by the Owners. In these circumstances, the security deposit of 250 will be returned to you. Any cancellation by the Client must be made formally in writing except in the case of non-payment; non-payment of the total holiday cost by the due date (i.e. eight weeks prior to arrival) will be taken as a formal notice of cancellation by the Client and written notice will not be required. See "Insurance" above

If the Owners have to cancel any booking for any reason then the Client will receive a full refund (without deduction) and the Owners will have no further liability

Smoking
For reasons of safety and the environment, the Owners operate a strict "No-smoking" policy. This means that Clients are not permitted to smoke anywhere in the cottage or pool area. Smoking is allowed in the garden.

 

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Photography and website design by Peter Evans

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